Starting August 2, 2017, our project payout fee structure is changing.
Experiment project fees will now consist of an 8% Experiment platform fee, plus an additional (3-5%) payment processing fee. Previously we were taking a 5% Experiment platform fee, plus an additional (3-5%) payment processing fee.
Our payment processing service is Stripe, which takes a 2.9% + $0.30 per pledge. The exact Stripe fees per project vary.
This will be messaged to everyone who starts a project between now and August 16, 2017.
What this means for you:
This change means that the platform fee will change to be 8% instead of 5%.
The new fee structure will only immediately affect projects created after August 2 2017. Any projects that were created before August 2, 2017 and launch before August 16, 2017 will be grandfathered in with the old Experiment platform fee of 5%. If launching your project before August 16, 2017 with the old fee is important to you please reach out to our team at firstname.lastname@example.org. We'll do everything we can to help you launch on schedule.
Here it is in our guide with more detail: https://experiment.com/guide/extra#payouts